SVL Hotel Policies
While we are happy to welcome your furry friends, PLEASE NOTE:
Pets are only permitted in select rooms based on availability. If you are traveling with your pet, please let us know by calling directly, or clearly including your request for a pet-friendly room when making your booking online. ALL PETS (without exception*) will incur a fee to stay with us. Small, 'toy' dogs <10 lbs are $25/pet/night and all other pets are $40/pet/night. Animals should not be left alone in the room at any time, this is for their health and safety as well as to ensure a pleasant experience for all guests.
Failure to inform us that you are traveling with a pet before, or upon check-in, or if there is any damage, or the room requires extra cleaning upon departure you may be charged up to a $150/booking pet penalty fee, applied to your credit card on file.
*ADA certified animals, of course, are always welcome without fees.
pets
check in/check out
Check in time begins at 2:00PM. If you are interested in an early check in, give us a call to check on availability. Please note that if you need to access the room first thing in the morning, we may require that you rent the room for the previous night.
Please check out of your room by 11:00AM. If you would like to request a late check out, give us a call to check on availability. Checking out after 1:00pm will result in a fee, determined by management.
If you will be arriving anytime after 6:00PM, please give us a call ahead of time to find out what time we will be closing the office that day (as this varies), and so we can go over the After-Hours check in procedure with you, if necessary. Thanks!
late check in
cancellation
We have a 48-hour cancellation policy. Please let us know no later than 6:00PM two(2) days prior to your booking date if you will not be joining us. Failure to do so may result in up to one(1) full night's rate + taxes, fees.
Please note that this may increase to 72-hours during holidays or events.